Privacy Policy
Last updated: January 21, 2026
1. Introduction
LA Homes VIP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our luxury real estate marketplace platform, website, and related services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when using our Services, including:
- Name and contact information (email, phone number, address)
- Financial information and budget preferences
- Property search preferences and requirements
- Account credentials
- Communication preferences
Automatically Collected Information
When you access our Services, we may automatically collect:
- Device information (type, operating system, browser)
- IP address and location data
- Usage data and browsing history on our platform
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our Services
- Match you with suitable properties and opportunities
- Process transactions and send related information
- Send administrative information and updates
- Respond to inquiries and provide customer support
- Send marketing and promotional communications (with your consent)
- Improve and personalize your experience
- Protect against fraudulent or illegal activity
4. SMS/Text Message Privacy
If you opt in to receive SMS/text messages from us:
- We will only use your phone number for the purposes you have consented to
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes
- All other categories exclude text messaging originator opt-in data and consent
- This information will not be shared with any third parties
5. Information Sharing
We may share your information with:
- Property sellers and their representatives (with your consent)
- Service providers who assist in our operations
- Professional advisors (lawyers, accountants, etc.)
- Law enforcement when required by law
- Business partners for joint offerings (with your consent)
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Opt out of marketing communications
- Withdraw consent for SMS messaging by replying STOP
- Request data portability
8. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.
9. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, though disabling cookies may affect your ability to use certain features of our Services.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
LA Homes VIP
Email: privacy@lahomesvip.com
Support: support@lahomesvip.com